Lansing Board of Water and Light issued the following announcement on Nov. 17.
Never provide a payment over the phone, especially when you’re threatened with a service disconnection without immediate payment.
If you feel pressured, hang up and call our customer service center to ensure you’re speaking with a real BWL employee. #CommunityPowered #StopScams
Original source can be found here.
Source: Lansing Board of Water and Light